Privacy Policy

Last Updated: April 21, 2025

1. Introduction

Recall Genie ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including the automation of flashcard generation for study purposes.

By using Recall Genie, you agree to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to information collected:

• When you access or use Recall Genie;
• Through direct interactions such as account creation, contact forms, or email;
• Through automated technologies, such as cookies and browser tracking.

This Policy does not apply to third-party services linked through Recall Genie.

3. Information We Collect

3.1 Personal Information

We may collect:

• Email address (for login, communication, and password recovery)
• Username or profile name
• Optional profile data (e.g., language preference or avatar)

This information is collected when you register an account, communicate with us, or update your user settings.

3.2 Non-Personal Information

We may collect:

• IP address and approximate location
• Browser type and version
• Operating system and device type
• Website interaction data (pages visited, time spent, clicks)

This data helps us analyze performance and improve functionality.

3.3 Uploaded Content

When you upload documents (e.g., PDFs, images, or notes) to generate flashcards, this data is temporarily processed to provide the service. It is not shared or published unless you explicitly choose to share your deck.

4. How We Collect Information

We collect information:

• Directly from you, when you create an account, fill out a form, or contact us.
• Automatically, via cookies or similar technologies.
• From third-party integrations, such as Google login (if used).

5. Why We Use Your Information

We use your data to:

• Provide, personalize, and maintain the platform
• Communicate with you about updates, support, or account matters
• Improve the quality, speed, and security of the service
• Comply with legal obligations and resolve disputes

6. Legal Basis for Processing

We process your data only when:

• You have given consent (e.g., account creation)
• Processing is necessary to provide our services to you
• We are required to by law (e.g., legal obligations)
• We have a legitimate interest that is not overridden by your privacy rights (e.g., fraud prevention, analytics)

7. How We Share Your Information

We may share your data only with:

• Service providers (web hosting, cloud storage, analytics, payment processors) under confidentiality agreements
• Legal authorities, where required by law, subpoena, or to enforce our rights
• Aggregate and anonymized reporting, which cannot be used to identify you

We do not sell or trade your personal information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Secure your session
• Measure and improve the platform’s performance

You can manage your cookie settings in your browser. Some features may not work properly if cookies are disabled.

9. Your Rights and Choices

Depending on your region and applicable law, you may:

• Access, update, or delete your data
• Request a copy of your data (data portability)
• Withdraw consent or opt out of communications
• Close your account and request data erasure

To exercise these rights, contact us at recallgeniehq@gmail.com.

10. International Data Transfers

Your data may be processed or stored in servers located in Canada, the United States, or other jurisdictions. We implement appropriate safeguards (such as contractual clauses) to ensure that your information is handled in compliance with applicable laws.

11. Data Retention

We retain your personal data:

• As long as your account is active or required for the intended purposes
• As necessary for legal, operational, or security reasons
• Until you request deletion of your account and data

Backups may retain residual data for a limited time.

12. Data Security

We use technical and organizational safeguards including:

• HTTPS encryption
• Role-based access control
• Secure cloud infrastructure
• Regular audits and monitoring

While we strive to protect your information, no system is 100% secure.

13. Third-Party Services and Links

Our platform may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before interacting with their services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or website notice. Continued use of Recall Genie after updates constitutes your acceptance of the new terms.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:
📧 Email: recallgeniehq@gmail.com